Relay by Boomtown is a collaborative support platform that allows teams to video chat with their customers for a more engaging support experience.
With the Relay app, you can see directly into your customer’s business, which reduces time spent troubleshooting and leads to faster resolutions. When you need a hand, tap one button and ‘relay’ in a Boomtown technical expert or a partner of your choice to ensure all questions are answered within a single video session.
Relay also comes with access to the online Case Portal where you can view real-time insights into all your customers, view all active and closed tickets, and request a local technician on their behalf.
Get started with Relay today and provide your customers with a next generation support experience!
Reach out to your Boomtown representative to set up your Relay account.